SHIPPING & RETURNS
Please allow 3-5 business days for all orders placed with our Standard Shipping option to be processed. Once an order is processed and shipped, it can take 3-7 business days to be delivered depending on your relation to the Los Angeles area.
Express shipping is available for customers within the USA.
Please allow 1 business day handling time for all orders placed with our Express Shipping option, and up to 2-3 business days for delivery.
If you need your order by a certain date, we ask that you please place your order within the appropriate amount of business days before that time.
If you find your order has not been delivered in this time window, please email us at firstname.lastname@example.org with your order number so we could further assist you.
Standard shipping is at a flat rate of $6 for orders under $100. Free ground shipping is offered for orders $100+
Do you ship to Canada or any other international countries?
At this time, we are only selling within the United States.
My package says it has been delivered but I do not have it. What should I do?
All customers will receive tracking details via email upon dispatch, and are expected to monitor tracking progress for any delivery exceptions.
At this time, we are not responsible for any lost, stolen, or undelivered packages. If your package is marked as delivered but you have not received it, please contact the carrier of the package. We will not replace any packages.
Any product shipped back as a policy dispute or order refusal will be subject to a Forced Refund. Such customers will be refunded for order subtotal (minus original shipping costs paid) while instituting a $4-$8 restocking fee per item.
RETURNS & EXCHANGES
ALL SALES ARE FINAL. No exchanges can be made after 12/31/22.
Please note that ALL SALES ARE FINAL and we accept returns for exchange only. If you received the incorrect item or a damaged item from WWW.VISIONSTREETWEAR.COM, please contact email@example.com with details of your purchase
If you purchased the incorrect item or a damaged item from WWW.VISIONSTREETWEAR.COM, please contact firstname.lastname@example.org along with details of your purchase.
**Please note: Business days are Monday-Friday; does not include weekends. Example: 3 business days from Thursday is the following Tuesday.
For any further questions regarding Shipping & Returns, please reach out via email for the fastest form of communication to email@example.com.
You may also call 1-888-627-8297 and leave a voicemail for Vision Streetwear along with your name, email, and order number.
We will try our best to respond to all emails within 3 business days and voicemails within 5 business days. Due to volume and demand, please be patient as our customer service team works.
Voicemails will be followed up with via email. Please note, our team cannot assist in placing orders over the phone and any voicemail left without an order number or email cannot be returned.