Our warehouse team is working diligently to get orders out as quickly and safely as possible. In most cases orders are being shipped in 5-7 business days (business days exclude weekends & holidays). We value the safety of our warehouse employees that are ensuring that we can continue to service all of our loyal customers.
Because of that, we are following all suggested health precautions and government mandated guidelines to ensure that our staff is healthy, which include:
-Staggered shifts of employees to ensure safe Social Distancing guidelines and minimize exposure
-Adhering to Max Occupancy guidelines as instructed by our local government
-Extra time dedicated to cleaning and sanitizing work stations
We are proud to be part of the local Los Angeles community and to continue to employ people in this time of need. We will do everything in our power to ensure we can continue along this path. Once an order is shipped, it can take up to an additional 5 days for the order to be delivered.
Our customer service team is working hard to answer all your emails and phone calls. Due to the high volume of requests, it may take up to 3 business days to hear back. For immediate answers to most questions, please check our Shipping/Returns section. Your patience and support is greatly appreciated.
We thank you for your patience and understanding as we work to get through this difficult time together. We are all in this together and would like to thank you for your business.For any further questions, please email firstname.lastname@example.org